Overview of the rental process for tenants

If a tenant is interested in renting a property, it is highly recommended that they personally attend an Open for Inspections or arrange an appointment to inspect the property, that way they can meet the Property Manager and ask any questions while they are viewing the property.

Once they have decided the property suits them, then they will need to complete an application form along with proof of identification, references etc and get this into the Agency as soon as possible.

A tenant can expect all references will be thoroughly checked by the Agency and then discussed with the landlord who makes the final decision on approving a tenant.

Once a tenant has been approved, the Agency will contact them and an appointment is usually arranged for the tenant to see the property manager to go over:

  • The agency’s expectations
  • Signing of documents
  • Payment of Bond and rent
  • Move in date
  • Answer any questions the tenant may have

The tenant will also be given further information and documentation regarding the rental of the property such as the:

  • Condition Report – a report containing comments and photographs pertaining to the condition of the property before the tenant moves in
  • Lease/Tenancy Agreement – legally binding document between the tenant and landlord outlining rent and bond amount, length and type of tenancy, rules and conditions of tenancy
  • Guide for tenants called – Renting a home (aka the ‘red book’)
  • Pet Agreement (if applicable)
  • Contact and Banking details for the Agency – for maintenance requests, rent payments etc

The keys to the property will not be given/released to the tenant until the day of the agreed move in date, which is usually the start date of the lease.

The documents given to the tenant by the Agency should be kept in a safe place to refer back to. A tenant should also consider obtaining Contents Insurance to cover them for any loss or damage as the landlord’s insurance does not cover this.

If you are looking for an experienced, knowledgeable and caring Property Manager, please contact us on 5997 2425 or drop in and see Allison Andrews, our Senior Property Manager, at One Agency Robert Mure who is always happy to discuss your rental needs.


Ph: 5997 2425      e: kooweerup@oneagency.com.au       w: oneagencykooweerup.com.au

Landlord Property Management Tenant
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Overview of the rental process for tenants